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Complaints and Procedures

At Fojanga Academy, we value open communication and strive to provide a positive experience for all members of our school community. We understand that concerns or complaints may arise from time to time, and we are committed to addressing them promptly and effectively.

We take every complaint seriously, aiming to resolve issues promptly and sensitively. At Fojanga Academy, we are dedicated to being the preferred school for parents and children by not only providing excellent teaching and a fun, inspiring learning experience but also by fostering a culture of accountability and responsiveness, where concerns are addressed with the utmost care and commitment to ensuring the well-being and success of our students.

To ensure transparency and accessibility, we have a dedicated complaint option on our school website. This option allows parents, students, or any stakeholders to submit their concerns or complaints in a confidential and secure manner. Our complaint-handling process is designed to provide a fair and impartial resolution, with clear channels of communication and appropriate follow-up actions. If a complaint arises fill in the online form on our website, we are still developing our complaint and procedure document which will be soon published on our website.